Shipping Policy for ABBela
Effective Date: October 1, 2025

At ABBela, each piece of our hand-painted porcelain is crafted with care and shipped to customers worldwide. This Shipping Policy explains how we handle order processing, shipping, and delivery.

1. Processing Time

All our porcelain items are hand-painted to order. Once your order is placed:

• Artistic preparation and painting typically take 2–4 weeks.

• After the item is ready, it is carefully packed and prepared for shipment.

Please note that processing times may vary depending on the complexity of the design and the volume of orders.

2. Shipping Methods & Carriers

We ship domestically and internationally.

• Shipping carriers depend on the destination country and your preferences.

• Standard shipping is available for all orders.

• Express shipping is available on special request via email at art.abbelaporcelain@gmail.com.

3. Shipping Costs

Shipping fees are calculated based on the weight and destination of your order. Costs are shown in the final offer for your confirmation before completing the purchase.

4. Delivery Time

Delivery times vary depending on your location:

• Typically, 2–10 business days after processing and dispatch.

• International shipments may take longer depending on customs procedures in your country.

5. Order Tracking

We do not provide tracking numbers. However, we notify you via email once your order has been shipped and remain available to answer any questions regarding your delivery.

6. Damaged or Lost Items

Each item is securely packed and insured to ensure it reaches you safely. In the event of damage or loss during shipping:

• A claim must be filed with the carrier.

• Resolution (replacement, refund, or other solutions) will be determined individually for each case.

7. Shipping Locations

We ship to customers worldwide, ensuring that our hand-painted porcelain reaches art lovers wherever they are.

8. Contact Us

If you have questions regarding your shipment, processing time, or special shipping requests, please contact us:
Email: art.abbelaporcelain@gmail.com